Privacy Policy

Effective Date: 2026-05-25

Introduction

This Privacy Policy explains how Fluent Duo ("we," "our," or "us") collects, uses, and shares your personal information when you use our app and website at bilingualcouples.com.

Information We Collect

Information you provide

Account information: name, email, language pair, and partner pairing code.
Voice notes: audio you record and send to your paired partner.

Information collected automatically

Usage data: which prompts you respond to, app version, device type, anonymized session length.
Device information: OS version, device model, IP address (used for security and abuse prevention).

How We Use Your Information

To run the core daily prompt and voice exchange between you and your paired partner.
To send service notifications (new prompt, partner replied).
To improve the app via aggregated, anonymized usage data.
To respond to support requests you send us at hello@bilingualcouples.com.

Sharing Your Information

We do not sell your data. We share it only:

With your paired partner (that's the whole point of the app).
With infrastructure providers (hosting, error monitoring) under standard data processing agreements.
When legally required.

Your Rights

You can request access, correction, or deletion of your data at any time by emailing hello@bilingualcouples.com. Voice notes are deletable from inside the app.

Security

We use industry-standard encryption in transit and at rest. No system is perfectly secure, but we take reasonable measures.

Changes

We may update this policy. Material changes will be announced in-app or by email.

Contact

hello@bilingualcouples.com